Guest Information

Registration Information and Policies

Registration for our programs, events, or workshops held can be made online, phone, fax or mail.

Payment

Payment can be made over the phone, by check or money order. We accept MasterCard and Visa over the phone. We also accept Debit on the premises.

Please make checks payable to Sylvan Lake Bahá’í Centre Program Committee.

Deposit

A deposit of $50.00 per session is required at time of registration.

YOU MUST PAY IN FULL TO GUARANTEE A BED.

Your balance due will be expected upon your arrival. You will not receive a room key or food ticket until that time.

Cancellations

Registrations cancelled 48 hours or more before the start of the program are fully refundable less a $25.00 service fee.

Cancellations within less than 48 hours of the start of the program, your payment will be refunded less your deposit of $50.00 per session. Refunds will be made by check or credit card depending on your original method of payment.

Release Forms

Standard Release Form

By law, all guests are required to sign a standard release form with a handwritten signature and submitted to Sylvan Lake Baha’i Centre at the time of registration.

If we do not receive your signed form(s) at the time of registration, Sylvan Lake Baha’i Centre reserves the right to cancel your registration.

Medical Form

Guests with serious health concerns and allergies must inform Sylvan Lake Baha’i Centre.

Dietary Preferences

Guests with diet preferences, such as vegetarian or vegan diets, must inform Sylvan Lake Baha’i Centre 48 hours prior to the start of the program. Within 48 hours, SLBC cannot guarantee preferred meals will be available.

Smoking

There are designated smoking areas on the premise. Smoking within and nearby the entrance door of the Baha’i Centre is prohibited.

Lodging

Limited Room Availability

Space is limited for some of our programs for safety and legal reasons.

In the case of Winter School, room availability is limited to 72 spots. Of course, guests are welcome to stay in hotels in the City of Sylvan Lake.

Children’s Summer Camps are limited to 48 children per session in order to maintain a 4:1 children to counselor ratio.

These restrictions will be strictly enforced by the Registration Office.

No Guarantees

Sylvan Lake Baha’i Centre does its best to make everyone comfortable. However, because of limited space, please understand that the personal guest rooms (a.k.a. the “motels”) will be prioritized to disabled persons, the elderly and families with very young children.

We invite you to book a hotel in the City of Sylvan Lake if you want to be guaranteed a private room.

Rates

Disclaimer

All information is accurate to the best of our knowledge.

Prices are subject to change.

Please be aware that by registering online, by fax, phone or mail, you agree to all terms and conditions and agree to all rates and fees associated with your reservation.